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Sunday, March 14, 2010

Mobile Operators Codes, Settings, Helpline

Airtel

care 121
usermenu  *121#
balance 123, *123#
recharge *101*#
recharge details SHOW to 59222
Promo validity check *111#
airtel live *646#
hello tunes *678#
VAS - START or STOP to 121
Free SMS - GREET to 55200

Dealer's option - RBAL to 121

Uninor 

CC 121
Balance *222*2#

Idea Cellular

CC 12345
BAL *212#

MTS India

care - 155 / 9153155155

balance 177 [ option 1 ] BAL to 51230
recharge 177 [op 2] , SMS 'PIN ' to 51230
recharge confirm 51111
Call *225# for SMS notification of Balance


VAS
caller tune 55777
railway info 139  Rs 2/min
voice portal 55555

feedback 1551/1552

Tata Indicom/Tata Docomo CDMA 

care 12524/121
general access 12525
recharge 12526
balance enq 12527


SMS keywrd to 12524
BAL - balance
PLAN - plan details
VOU - voucher details
REPAIR - handset service center
SHOP - tata shop address n contct no
DATA - last 5 data downloads
CALL  - last 3 call details

Tata Docomo GSM

Balance *111#
more Balance *111*1#
CC 121
daily pack *141#
complete balance details *191#

BSNL 

prepaid service - excel

Balance *123#
Data Bal *123*10#

customer care 9400024365
missed calls alert free - divert calls to 17010 when switched off or out of network.

MMS - Rs 3
GPRS charge - 5p/10kb
activation - GPRS PRE to 53733
deactvt- GPRS D to 53733

APN = bsnlnet [for both 2G and 3G]

cellone wap
settings :
name - CelloneEast_wap
apn - www.e.po / www.e.pr
port - 9201 (wap1 device); 8080 (wap2 device)
auth- normal
proxyIP - 192.168.81.163
homepage - http://wap.cellone.in

Aircel 

care - 121/ 9804012345
onscreen balance - *125#
general access 123
recharge 123 (option 2), or 124 or *124*#

pocket internet WAP to 121

MRP to 12121 [GET DETAILS OF STV]


donot disturb - START DND 1909
STOP DND to 1909

Reliance GSM

care *333
onscreen bal *367#
bal enq *367

VAS *123# / dial 51234
rechrge confrm - 52811


BIG Cinemas +913339894040
BIG Flix +913339885454
BIG TV 18002009001
R Care +913330333333
R General +913339898282
R Life 180030008181
R Money +913339886000
R Mutual +913330301111


Reliance CDMA 

Customer Service:


e-mail : customercare@relianceada.com

Customer Service - Reliance Mobile or Reliance Hello (FWP/ FWT only):

Phone no: 3033 3333 or dial *333 from your Reliance Mobile

Customer Service - Broadband:

Phone no: 022 - 3033 7777 or  dial *377 from your Reliance phone Or e-mail us at broadband@relianceada.com


Customer Service - Mobile Office Solutions:

If you wish to get in touch with our representative for more details on Mobile Office, you can access our Enterprise Customer Care call centre 24 hours a day, 7 days a week, from anywhere in India. Enterprise Customer Care Phone no: 3033 6363 or dial *363 from your Reliance Mobile if you are already our Enterprise Customer.

Customer service form: Fill in the form online and submit.

If you are a Reliance Mobile customer then, while Posting your Message please click on Customer Inquiry in the drop down menu for Reason 1 (against Type of Message) and then Mobile Office in the drop down menu for Reason 2.

If you are a not a Reliance Mobile customer, then don't forget to click on the radio button against New Customer. Click on Prospects Inquiry in the drop down menu for Reason 1 (against Type of Message) and then Mobile Office in the drop down menu for Reason 2 while Posting your Message.

e-mail : rworld.feedback@relianceada.com

Corporate Office

Address:
Reliance Communications Limited
Dhirubhai Ambani Knowledge City
Navi Mumbai 400709,
India.

Tel No. : 3037 3333


Service Assurance Cell

Reliance Mobile & Reliance Hello customers can send in their complaints:

By e-mail at : serviceassurancecell@relianceada.com or

FAX: them to our dedicated fax number: 022 303 88005 or

Get in touch with the Nodal Officer in your circle: or

If you are not satisfied with the Nodal officer's solution, you can then approach an Appellate authority for resolution.


Write to :

Service Assurance Cell,
A Block, 2 nd Floor,
Reliance Communications Limited
DAKC, Kopar Khairane,
Navi Mumbai – 400 710


DoT Public Grievance Cell
Unit Tel. No. Fax No. E-mail Adress Postal Address
PG Cell
23356666
23357777
dotpg@bot.net.in
112,Sanchar Bhavan, 20, Ashoka Road, New Delhi 110001


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